1. Using I versus you language
-I vs. You
2. Using Anticipation:
-Gaining coop
-Influencing others
-With respect
3. Using self interest
-Money
-Power
-Popularity
-Status
-Promotion
-Recognition
-Security
4. Using Meta-talk techniques
-Pay attention to the other person's communication then approach.
5. Using limit-setting
-Both parties can know each other's priority and cooperate.
6. Using consequences
-State in a Non-Threatening Manner
-Have legitimate power
-Follow throw on your action
7. Aggressive Behavior
-Try to remain calm, the person will more likely consider your viewpoint
8. Role confusion
9. Stereotyping-Groups tend to define themselves
according to who they are and who they are not.
10. Manipulating
-Flattery
-Sympathy
-Guilt
-Intimidation