Conflict Resolution Techniques

Conflict resolution techniques for more productive relationships

1. Using I versus you language
-I vs. You

2. Using Anticipation:
-Gaining coop
-Influencing others
-With respect

3. Using self interest
-Money
-Power
-Popularity
-Status
-Promotion
-Recognition
-Security

4. Using Meta-talk techniques
-Pay attention to the other person's communication then approach.

5. Using limit-setting
-Both parties can know each other's priority and cooperate.

6. Using consequences
-State in a Non-Threatening Manner
-Have legitimate power
-Follow throw on your action

7. Aggressive Behavior
-Try to remain calm, the person will more likely consider your viewpoint

8. Role confusion

9. Stereotyping
-Groups tend to define themselves
according to who they are and who they are not.

10. Manipulating
-Flattery
-Sympathy
-Guilt
-Intimidation